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Etisalat loses customers as MTN, Glo gain more

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The active users of telecommunications services in the country stand at 153.51 million in October, the Nigerian Communications Commission (NCC) has said.

The telecommunications industry regulator made this known in its Monthly Subscriber/Operator Data, obtained on Friday in Lagos.

The reports stated that of the GSM operators, MTN had 60,982,487 users in October, which increased by 423,918, against 60,558,569 recorded in September.

Globacom figure increased in October by 150,280, giving a total of 37,117,992 customers as against 36,967,712 in September.

Airtel had 32,775,916 subscribers in the month under review, which were same users recorded in September.

Etisalat, however, recorded a reduction in customers by 324,485, giving a customer base of 22,210,315 as against 22,534,800 users in September.

The report revealed that the active telecommunications services customers increased by 214,572 in October, as against the figure in September which stood at 153,299,535.

According to the data, 153,086,710 of the 153,514,107 active numbers subscribed to the Global System for Mobile Communications (GSM) network services.

The GSM operators’ active customers increased by 249,713 from 152,836,997 subscribers recorded in September.

The Code Division Multiple Access (CDMA) operators had 244,477 active users in October, showing a decrease of 31,827 from 276,304 customers they had in September.

Between the two surviving CDMA service providers, Visafone’s customers reduced to 240,017, as it lost 31,827 users in September to record 271,844, while Multi-Links maintained 4,460 customers in September.

The monthly subscriber/operator data showed that the Fixed Wireless network’s (landline) consumers decreased to 26,942 in October, as they lost 3,774 customers from their record of 30,716 in September.

Also between the two Fixed Wireless operators, Visafone had 26,514 subscribers in October, losing 3,774 users from the September record of 30,288; while Multi-Links maintained its September record of 428 customers.

It also revealed that the Fixed Wired operators (landline) subscriber base reduced by 2,752, giving a total of 124,812 users in October, as against 127,564 recorded in September.

In the Fixed Wired arena, MTN Fixed took a decline move from 8,591 in September to 5,842 in October, thereby reducing by 2,749 users, Glo Fixed had 12,514 users in October, adding 11 customers to the September record of 12,503.

IpNX network moved from 2,587 subscriber base in September to 2,539, reducing its customers by 48 in October.

It said that 21st Century network had 103,917 customers in October, recording an increase of 34 users to its September record of 103,883.

The report also showed that Smile Communications, the only operator on the Voice Over Internet Protocol (VOIP) network had 31,166 active users in October, as it added 3,212 customers to its September subscriber base of 27,954.

The regulatory body said that Section 89 Subsection 3(c) of the Nigerian Communications Act 2003 mandated it to monitor and report the state of telecommunications industry.

“The commission is mandated to provide statistical analyses and identify industry trends with regard to services, tariffs, operators, technology, subscribers, issues of competition and dominance.

“This is with a view to identifying areas where regulatory intervention will be needed.

“The commission regularly conducts studies, surveys and produces reports on the telecommunications industry.

“Therefore, telecommunications operators are obligated, under the terms of the licenses, to provide NCC with such data on a regular basis for analytical review and publishing,’’ the report stated.

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