Dana Air on Saturday said it would explore the Customer Service Week to reward all its passengers and members of its frequent flyer program – Dana Miles.
The airline, in a statement signed by its Communications Manager, Mr Kingsley Ezenwa, said this was in furtherance of its vision to be recognised and respected as Nigeria’s most reliable and customer-friendly airline.
The News Agency of Nigeria (NAN) reports that the International Customer Service Week is celebrated annually in the first week of October.
It is usually a period set aside to appreciate patronage by rolling out activities to celebrate customers.
Ezenwa said all passengers flying Dana Air during the week would get instant miles and also stand a chance of getting a spot upgrade from Economy Class to Business Class, among other rewards.
He said:”The theme of this year’s celebration is ”Service Champions,” and we are more than ever committed to underscore our vision with these initiatives.
“At Dana Air, every day is a customer service day for us, as we strive daily to always exceed the flying aspirations of our guests.”
“We understand the role customers play in the life of any business and the week provides the ever customer –centric and professional team at Dana Air the opportunity to further excite and reward our teeming customers.”
Ezenwa advised passengers of the airline, especially Dana Miles members, to take advantage of the ‘miles-splash’ during the week and garner massive miles to fly for free whenever they desire.
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