Skip to main content

CPC queries Samsung Electronics for explosion of Galaxy Note 7

Samsung Galaxy Note 7 fire front

Samsung Galaxy Note 7 fire front

The Consumer Protection Council (CPC) has issued a seven-day ultimatum to Samsung Electronics West Africa Ltd. to provide full status of its compliance with the global directive of Samsung.

A statement by the Head of Public Relations, CPC, Mr Abiodun Obimuyiwa, on Sunday in Abuja, said the ultimatum was in respect of the recall of the company’s Samsung Galaxy Note 7.

It stated that the CPC had received dozens of complaints of explosion of the said Samsung Galaxy Note 7 while charging.

”The ultimatum came on the heels of recent global recall of the product following its defective battery.

”CPC, however, demanded that Samsung Electronics West Africa Ltd. furnished it with other measures the company may have taken to safeguard the safety and interest of Nigerian consumers,” the statement said.

It stated that CPC, in a letter by its Director-General, Mrs Dupe Atoki, on Sept. 14 to the company, said reports showed that the said phone’s batteries were prone to explosion.

”The attention of the Council has been drawn to media reports indicating that the lithium-ion batteries for Samsung Galaxy Note 7 are prone to catching fire.

”The agency’s letter stated further that the said faulty batteries have reportedly caused the phone to explode in 35 separate incidents.

”Sometimes bursting into flames, damaging property and exuding dangerous chemicals.

“‘This calls for concern as some Nigerian consumers may already have purchased the Samsung Galaxy Note 7 for personal or other uses,”it stated.

Commenting on the situation, the Council’s Director-General, said Nigerian consumers who may have purchased the Samsung Galaxy Note 7 should, as an interim measure, stop using the phone forthwith.

The statement quoted Atoki as saying that,” there is an urgent need to avert whatever dangers that may be associated with the use of the Samsung Galaxy Note 7 in Nigeria.

”In line with international best practices, the company should immediately issue a recall notice giving Nigerian consumers adequate information on the procedure for recall and the appropriate compensation being offered.

”The company should ensure that affected consumers either get a free replacement from Samsung, or a refund of their money, where necessary,” it said.

The statement explained that Samsung had announced in the United States that consumers with Samsung Galaxy Note 7 could check whether or not their phones were affected and eligible for recall.

It said the consumers could do this by entering the IMEI or serial number of their phone in a space provided on Samsung website,(http://ift.tt/2cAfBDz recall/).

It added that Nigerian consumers could also avail themselves of that facility.

The CPC is the apex consumer protection agency of the Federal Government of Nigeria, established by the CPC Act Cap 25, LFN 2004.

It is meant to educate consumers, remove hazardous products from the market, provide redress to consumer complaints and ban the sale of products which do not comply with safety or health regulations.

Labels:

Comments

Post a Comment

Popular posts from this blog

Houthis Claim Attack on Central Israel in Response to Gaza ‘Massacres’

The ongoing conflict between Israel and Hamas has taken a concerning regional turn as the Houthi rebels in Yemen claimed responsibility for an attack on central Israel. The group announced this as part of their escalating response to what they describe as "massacres" in Gaza amid the Israeli military’s operations in the strip. Details of the Attack The Houthis, a Shiite militant group with ties to Iran, declared that they launched missile and drone strikes targeting Israel. While the exact impact of these attacks remains unclear, reports suggest that Israel’s defense systems intercepted several threats over its airspace. This marks a significant escalation as the Houthis widen their involvement in the conflict beyond their typical operations within Yemen and neighboring Saudi Arabia. The Houthis’ Justification In their statement, the Houthis framed the attack as retaliation for Israel’s military actions in Gaza, which they characterized as indiscriminate bombings resultin...
Post a Comment
Read more

Fire: UniJos Senate convenes emergency meeting on Monday

Fire at the University of Jos Library University of Jos is to convene an emergency senate meeting on Monday to review the level of damage done to the institution by the Saturday night inferno. The Vice Chancellor, Prof. Sebastian Maimako, disclosed this on Sunday after inspecting areas affected by the incident. The fire, which lasted for more than six hours, destroyed the Library Complex that equally houses the faculties of management and social sciences. The fire also destroyed examination scripts, books and very crucial materials. Consequently, the vice-chancellor said “the Senate will meet tomorrow (Monday) to take a decision about the unmarked examination scripts that were burnt.” On the cause of the inferno, Maimako said investigation had commenced, adding that “nothing has been confirmed yet. We are still investigating.” The vice chancellor said the school was already working with federal authorities toward establishing a main fire station since the mini fire station in t...
Post a Comment
Read more

NDLEA arrests 252 suspects, seizes 3,073 kg Indian hemp

NDLEA operatives The NDLEA in Niger on Monday said that it had arrested 252 suspects and seized 3,073.9 kilogramme of Indian hemp(cannabis sativa) in the state. The NDLEA Commander in the state, Mr Joseph Iweajunwa, who disclosed this in Minna, said that the operations were carried out between January and September. “Our operations in Niger State from January to September 2016 led to the arrest of 252 suspects and seizure of 3,073.997 kilogramme of cannabis sativa,’’ he said. Iweajunwa said that within the period, the agency also seized 1, 530 litres of liquid drugs, especially cough syrup with codeine. He said the NDLEA also counselled and rehabilitated 90 drug addicts in the state within the period under review. The agency, he added, secured convictions of only nine of the suspects because the judge at the Federal High Court, Minna, went on leave. “ Now that the judge has resumed more suspects will be tried,’’ he said. He advised motorists, especially commercial vehicle dri...
Post a Comment
Read more