Skip to main content

CPC queries Samsung Electronics for explosion of Galaxy Note 7

Samsung Galaxy Note 7 fire front

Samsung Galaxy Note 7 fire front

The Consumer Protection Council (CPC) has issued a seven-day ultimatum to Samsung Electronics West Africa Ltd. to provide full status of its compliance with the global directive of Samsung.

A statement by the Head of Public Relations, CPC, Mr Abiodun Obimuyiwa, on Sunday in Abuja, said the ultimatum was in respect of the recall of the company’s Samsung Galaxy Note 7.

It stated that the CPC had received dozens of complaints of explosion of the said Samsung Galaxy Note 7 while charging.

”The ultimatum came on the heels of recent global recall of the product following its defective battery.

”CPC, however, demanded that Samsung Electronics West Africa Ltd. furnished it with other measures the company may have taken to safeguard the safety and interest of Nigerian consumers,” the statement said.

It stated that CPC, in a letter by its Director-General, Mrs Dupe Atoki, on Sept. 14 to the company, said reports showed that the said phone’s batteries were prone to explosion.

”The attention of the Council has been drawn to media reports indicating that the lithium-ion batteries for Samsung Galaxy Note 7 are prone to catching fire.

”The agency’s letter stated further that the said faulty batteries have reportedly caused the phone to explode in 35 separate incidents.

”Sometimes bursting into flames, damaging property and exuding dangerous chemicals.

“‘This calls for concern as some Nigerian consumers may already have purchased the Samsung Galaxy Note 7 for personal or other uses,”it stated.

Commenting on the situation, the Council’s Director-General, said Nigerian consumers who may have purchased the Samsung Galaxy Note 7 should, as an interim measure, stop using the phone forthwith.

The statement quoted Atoki as saying that,” there is an urgent need to avert whatever dangers that may be associated with the use of the Samsung Galaxy Note 7 in Nigeria.

”In line with international best practices, the company should immediately issue a recall notice giving Nigerian consumers adequate information on the procedure for recall and the appropriate compensation being offered.

”The company should ensure that affected consumers either get a free replacement from Samsung, or a refund of their money, where necessary,” it said.

The statement explained that Samsung had announced in the United States that consumers with Samsung Galaxy Note 7 could check whether or not their phones were affected and eligible for recall.

It said the consumers could do this by entering the IMEI or serial number of their phone in a space provided on Samsung website,(http://ift.tt/2cAfBDz recall/).

It added that Nigerian consumers could also avail themselves of that facility.

The CPC is the apex consumer protection agency of the Federal Government of Nigeria, established by the CPC Act Cap 25, LFN 2004.

It is meant to educate consumers, remove hazardous products from the market, provide redress to consumer complaints and ban the sale of products which do not comply with safety or health regulations.

Labels:

Comments

Post a Comment

Popular posts from this blog

Court grants Fani-Kayode N50m bail

Fani-kayode sandwiched by EFCC officials Justice James Tsoho of the Federal High Court Abuja on Thursday granted a N50m bail to former spokesman of the Goodluck Jonathan Campaign Organisation, Chief Femi Fani-Kayode. Fani-Kayode was arraigned by the Economic and Financial Crimes Commission (EFCC) on a five-count charge of money laundering to the tune of N26m. Fani-Kayode is the sole defendant in the fresh charges numbered, FHC/ABJ/CR/140/2016. The EFCC accused the defendant of diverting 26 million Naira allegedly received from the ONSA while Sambo Dasuki was in office. The anti-graft agency also accused him of handling the said N26 million without going through financial institution as required under the Money Laundering Act. The embattled former minister is already facing 17-count charge of money laundering before the Lagos Division of the court, along with a former Finance Minister; Nenadi Usman, Danjuma Yusuf and a firm; Joint Trust Dimension Nigeria Limited. They were charg...
Post a Comment
Read more

Pope not involved in Colombian peace deal- Vatican

Pope Francis Pope Francis has turned down a request to play a role in the peace deal between the Colombian government and the Revolutionary Armed Forces of Colombia (FARC) rebel group. The Vatican in a statement issued on Wednesday in in Vatican City said that an invitation was sent to his Holiness in early August to appoint a representative to participate in the committee that selected the judges for the talks. The statement said that though Pope Francis supported the peace process, he, however, reiterated that he would not get involved in Colombian peace deal. It said that Pope was praying for the enlightenment of the hearts and minds of those who were called to promote the common good of the Colombian nation. A deal was announced last week, putting an end to five decades of internal conflict between government forces and the FARC rebels. The agreement, which needed to be ratified through a referendum in Oct. 2, would entail setting up a special court to grant amnesties or pu...
Post a Comment
Read more

Fall of Assad is a Blow to Russia's Prestige

The potential fall of Syrian President Bashar al-Assad, a long-standing ally of Russia, would mark a turning point in Moscow’s global influence, particularly in the Middle East. Steve Rosenberg’s analysis underscores the profound implications for Russia, which has invested heavily—both militarily and politically—in ensuring Assad’s survival over the past decade. This article delves into why Assad’s downfall would strike at the core of Russian prestige and what it could mean for the broader geopolitical landscape. Russia's Strategic Commitment to Syria Since the outbreak of the Syrian civil war in 2011, Russia has been a staunch supporter of Assad's regime. In 2015, Moscow launched a military intervention that proved decisive in stabilizing Assad’s hold on power. This intervention solidified Russia's role as a key power broker in the Middle East and demonstrated its willingness to project military power far beyond its borders. Syria is not just an ally for Russia; it is a...
Post a Comment
Read more